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Our lead time is usually between 4 to 12 weeks. This refers to how long it takes for the order to be fabricated and ready to ship, and does not include shipping time. Generally, exisiting designs in house finish will take 4 to 6 weeks. Plated finishes will take around 6 to 8 weeks. Custom projects can take up to 12 or more weeks. These timelines are a general guideline and may be affected by various factors. Please let us know if you have a set deadline to meet, or if you need something rushed and we will see if we can accomdodate you.
We can ship worldwide. Customs, duties, and other tax charges are the responsibility of the purchaser/receiver.
For local New York addresses: UPS or messenger. You can also coordinate a pickup in person at our studio at 155 Bowery if you’re in NYC. For addresses outside of New York: UPS or trucking. Shipping costs are calculated when the order is ready and packed for shipping. We can provide an estimated shipping quote earlier if needed.
Yes, our fixtures are made to order so adjustments can be made. Let us know what you’re thinking of and we can work together to see if it’s possible.
Because our fixtures are made to order, once we process your order it cannot be cancelled. If it has been less than 24 hours since you received the order confirmation, please contact us and we will check on its status.
Because our fixtures are handmade to order, we do not accept returns or exchanges. Please see full return policy below.
Our fixtures are crafted by real human hands in NYC, using manual artisanal techniques.
Up to 10 business days after the order is delivered. This refers to the date the order is marked as delivered, not the date it is inspected, installed, opened, etc. After this window, the purchaser is responsible for any associated costs that may be incurred.
Because our fixtures are custom handcrafted to order, all sales are final and we cannot accept returns or exchanges. A 50% retainer/deposit is required to process orders. Processed orders cannot be cancelled or modified (except to confirm TBD specs). Any unconfirmed TBD specs may extend the lead time. Balances must be paid in full before orders are released. Any issues must be reported with documentation within 10 business days from when the order is delivered (not the date it is inspected, installed, etc.) After this window, we are not responsible and the purchaser is responsible for any associated costs that may be incurred. We are not liable for costs associated with services or parts not provided by us, such as installation or client-supplied materials. Thank you for supporting small businesses and local manufacturing.
Yes, let us know what you’re thinking of and we can work together to see if it’s possible. You can head over to our Custom Projects page and fill out the info, or you can email or call us.
No, we work on projects of all scales. We can do a single light for an individual, or larger scale commercial and hospitality projects. We are open to everyone.
You can either email or call us: olampiauptown@gmail.com / 212-588-0188. Or olampiany@gmail.com / 212-925-1660.
These are our two different showroom locations. You can place an order with either location. O’lampia Studio is our original studio/showroom in downtown Manhattan where our lights are manufactured. O’lampia D&D is our second showroom in uptown Manhattan inside the Design & Decoration Building.
Yes, please head to our Trade Program page where you will be able to email us your business information to contact.olampia@gmail.com
It depends on the details. You can slightly customize an existing design, or go completely custom. Let us know your specs and budget and we can help find what works for you. Head over to our “Custom Project” page to see what applies to you.
Yes, there is a trade discount available, please go to our Trade Program page to contact us and set one up. There is also a 10% bulk discount when ordering 10 or more of the same fixture.
Choose a fixture. Choose the finish. Customize overall height or other details if desired. Place and process the order by paying a 50% deposit. When the order is ready, pay the balance to release the order for shipping. You can always contact us if you have questions!
Yes, we have 2 locations in NYC. 155 Bowery is our original studio where our lights are made. 979 Third Ave, Suite 300 is a smaller showroom inside the Decoration and Design Building. See hours and info in the Contact page.
This is the starting base price of the light in house finish, not including tax. Customizations and details may affect pricing. Pricing is subject to change.
Yes, all our lights can take LED bulbs, as long as you use the base that matches with the fixture. You can always ask us about details.